Built by commercial cleaners. For commercial cleaners.

Janitorial CRM Software That Helps You Turn Prospects Into Cleaning Contracts

Stop losing track of prospects, walkthroughs, proposals, and follow-ups. Cinch brings your commercial cleaning sales process together so you know who to contact, which bids are outstanding, and where every opportunity stands.

7-day free trial • 10 users • $89/month • Credit card required

Most Cleaning Companies Don't Have a Lead Problem. They Have a Follow-Up Problem.

You meet a potential customer, schedule a walkthrough, send a proposal, and then get busy running your cleaning business. Two weeks later, you realize you never followed up.

Prospects Get Forgotten

Keep potential customers organized instead of losing them in spreadsheets, emails, and notebooks.

Proposals Go Unanswered

Maintain visibility into outstanding proposals and the opportunities that still need attention.

Sales Opportunities Fall Through the Cracks

Give your team a clear process for managing leads from first contact through contract award.

Know Exactly Where Every Cleaning Opportunity Stands

From the first conversation to the signed contract, Cinch helps you organize the steps that turn prospects into paying customers. Try the example below: select an opportunity, move it, add a task or mark it won.

Interactive Sales Pipeline Example

4
Open opportunities
$20,000
Open monthly value
1
Awaiting follow-up
0
Won

New Prospect (1)

Contacted (1)

Walkthrough Scheduled (1)

Proposal Sent (1)

Follow-Up (0)

Won (0)

Riverside Medical Center

Contact
Sarah Mitchell
Opportunity
Recurring Janitorial Services
Estimated value
$4,200/month
Current stage
Proposal Sent
Next follow-up
Tue, Nov 3
Sales rep
Alex

Notes: Awaiting response to submitted cleaning proposal.

Fictional companies and people, for illustration only. Example stages aren't necessarily the stages in the Cinch CRM, and nothing you enter is saved.

The real Cinch Sales Pipeline: every prospect, its stage and the next step.

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One Sales Process. From Prospect to Customer.

Step 1

Add Your Prospect

Keep potential commercial cleaning customers organized in your CRM.

Step 2

Track the Walkthrough

Record days cleaned, budgeted time and notes as you move toward pricing.

Step 3

Build the Bid

Use Cinch's bidding tools to prepare pricing for the opportunity.

Step 4

Send the Proposal

Create a professional cleaning proposal and keep the opportunity visible.

Step 5

Win the Contract

The record becomes a customer, with tabs for proposals, invoices, inspections and work orders.

The Money Is Often in the Follow-Up

Sending a proposal is only part of the sales process. Staying organized and following up consistently can make the difference between a lost opportunity and a new cleaning contract.

Example scenario

You submitted a $6,000-per-month proposal to a manufacturing facility. The customer hasn't responded. Your CRM helps keep that opportunity visible so your sales team knows it still needs attention.

See How Cinch Keeps Your Sales Organized

Know What Your Sales Team Is Working Toward

Commercial cleaning companies depend on recurring revenue. Your sales pipeline should help you understand the potential value of the contracts you're pursuing.

  • Medical Facility$4,200/month
  • Manufacturing Facility$7,800/month
  • Office Building$2,600/month
  • Distribution Center$5,400/month

Total estimated monthly opportunity value

$20,000

Annualized opportunity value

$240,000

Illustrative pipeline values only. These are potential contract values, not guaranteed revenue or actual Cinch customer results. Each Cinch CRM record stores the value of its proposal.

Cinch founder Edwin Eaton and his wife holding the 2025 NCW Tech Alliance Entrepreneur of the Year award

Built by Someone Who Understands How Janitorial Contracts Are Won

Cinch was created by Edwin Eaton, a commercial cleaning business owner with more than 20 years of industry experience. The software was shaped by the same sales challenges cleaning companies face every day.

  • Founder Edwin Eaton: 20+ years in commercial cleaning
  • Built an eight-figure cleaning business (iPro)
  • iPro: 4× Inc. 5000 honoree
Read the Founder Story

Customer stories

See Why Commercial Cleaning Owners Choose Cinch

See why commercial cleaning business owners are choosing Cinch to simplify their operations, improve their bidding process, and grow their companies.

Karla Carpio

Quality Plus Building Services

“Cinch gave my business everything we were looking for”

Cristobal Mondragon

Bumble Bee Cleaning

“Cinch is the best for creating estimates and managing my business”

Erick Hines

Shine Up Services

“I love the quality control aspect of Cinch”

A CRM Built Around Commercial Cleaning Sales

Most generic CRMs require you to adapt your cleaning business to their sales process. Cinch was designed around the workflows commercial janitorial companies already use.

WorkflowCinchGeneric CRM
Commercial cleaning prospect managementRecords include days cleaned, budgeted time and proposal valueMay require customization or additional software
Walkthrough-to-bid workflowProspect details and bidding calculator in one platformMay require customization or additional software
Janitorial bidding toolsBuilt-in bidding calculatorMay require customization or additional software
Cleaning proposalsBuilt-in proposal builderMay require customization or additional software
Follow-up organizationSales Pipeline and real-time notificationsMay require customization or additional software
Customer account managementCustomer records with proposals, invoices, inspections and work ordersMay require customization or additional software
Scheduling and operations connectionScheduling, inspections and work orders includedMay require customization or additional software

Frequently Asked Questions About Cinch CRM

Yes. Prospect records capture the details janitorial sales depend on — days cleaned, budgeted cleaning time, assigned manager or supervisor and the value of your proposal.

Your Next Cleaning Contract Starts With Better Follow-Up.

Keep your prospects, bids, proposals, and sales opportunities organized with a CRM built for commercial cleaning companies.

7-day free trial • 10 users • $89/month • Credit card required